Managing Airports: An international perspective, 4 edition
This book provides cutting edge insight into the today’s international airport industry. Managing airports pdf download covers the topics from strategic and commercial perspective not from the operational and technical angle so it is effective to know about the innovative insight for the processes behind the successful airport.
This 4th edition is updated and revised for the important developments in the management of airports and issues related to this industry since its last edition. It has been embellished with many additional features like updated information for coping with an increasingly volatile and uncertain operating environment, evolving airport- airline relationships, social media and other trends in technology and responding to sustained pressures and updated security policies.
Even addition of new chapter focused on the quality of service and experience of passenger has been done to reveal about the increasing need for airport to provide the wide range and best quality services to the customers to satisfy their expectations and requirements. Even this edition has been revised with updated and new international studies.